MEETING THE CHALLENGES OF IMPROVING GOVERNMENT PERFORMANCE.

Understanding High-Performance Organizations.

Challenges and Opportunities for Change in the Public Sector.

Mastering the Politics of Change.

KEY STEPS IN PLANNING FOR HIGH-PERFORMANCE.

Preparing the Way for Change.

Crafting Your Vision, Mission, and Values.

Conducting Useful Organizational Assessments.

Designing a Results-Driven Plan for Change.

STRENGTHENING CENTRAL MANAGEMENT SYSTEMS TO SUPPORT HIGH PERFORMANCE.

An Introduction to High-Performance Central Management Systems.

High-Performance Budgeting Systems.

High-Performance Human Resource Systems.

High-Performance Procurement Systems.