Part 1: Restructuring Hospitals to Improve Patient Care
1. The Changing American Hospital: New Approaches to Patient Care
2. Strengthening Hospital Nursing: A Program to Improve Patient Care
3. The Bounding of Empowerment: Managing Change with Empowered Persons
Part 2: Strategies for Successful Restructuring
4. Studying for Successful Restructuring
5. Changes Implemented by SHN Hospitals
6. Principles of Successful Change
Part 3: After Restructuring: Empowerment Strategies at Work
7. The Impact of Restructuring on Nursing and Patient Care
8. The Impact of Restructuring on Hospital Culture
Part 4: The Cases
9. The Strategic Imperative: Abbott Northwestern Hospital
10. If It Ain't Broke, Fix It! Beth Israel Hospital
11. All Politics is Local: District of Columbia General Hospital
12. "You Can't Do Anything Unless You Change the Culture": Health Bond Consortium
13. Maintaining Mission Through Organizational Change: Providence Portland Medical Center
14. Building Networks to Improve Patient Care: The Rural Connection
15. Collaborating to Compete on Quality: University Hospitals of Cleveland
16. The Hospital As Academic Laboratory: University of Utah Hospitals and Clinics
17. From a Knowing Organization to a Learning Organization: Vanderbilt University Hospital