"Brings together in one volume a compAndium of experience, research, and practical suggestions unique in public administration literature." (Elmer B. Staats, former Controller General of the United States, Praise for the first edition)

"A set of succint guides to practice in various administrative fuctions." (Policy Studies Review, Praise for the first edition)

"Should become a standard reference for those in the field...Both editor and the contributors deserve considerable credit for achievingsuch a balanced and even presentation of materials...An essential reference for students and practitioners of public administration. Perry and his colleagues should be congratulated for a job quite well done!" (Public Administration Review, Praise for the First Edition)